Internal hopper for Phil™ 5000/5000 Duo
Delivery & Returns
Delivery & Returns
Shipping
If you're ordering an item that we keep in stock, rest assured that we'll have it assembled, tested, and dispatched within 7-10 days. Depending on the size, we ship via Pallet Ways, and you'll receive a tracking number once it's ready to go.
For more complex solutions, please expect a delivery time frame of between 16-20 weeks. This includes the initial design stage, sign-off from drawings, commencement of production/fabrication, and delivery to the Scayl HQ
For delivery within the UK, please see the following charges, unless otherwise stated:
Spare parts - £9.99 for next day delivery
Palletised goods - £199.99
For more bespoke orders, please contact us for a quote.
For international orders, our machines are trusted across the globe, and we're well-versed in safely shipping them to destinations in Europe and beyond. We partner with a specialist company to handle the transportation of machinery, which may add a few extra days to the dispatch process due to our meticulous packaging standards.
Upon arrival in your country, please be aware that you are responsible for any applicable duties or taxes.
For more detailed information about international shipping and to discuss your specific needs, don't hesitate to reach out to us on 01748 349112
Returns
Items from the Phil / Seal range must be returned within 7 working days of receipt, subject to the terms outlined below:
★ Damaged items must be reported within 24 hours of receipt.
★ Returns for items from the LIN or MAX range are non-refundable. These machines are bespoke to your production line, undergo rigorous testing, and are unlikely to arrive non-functional with your product.
★ Returns for items from the Phil and Seal range are considered on a case-by-case basis and are subject to a 30% restocking fee.
★ We strongly recommend consulting with a member of our team before purchasing an item. Our experts can provide guidance on whether a particular machine will suit your product. If a product is purchased without consultation, the return process may be more challenging.
★ If a return is approved, the item must be shipped back to Scayl in the same condition it was received.
Please contact us if you have any questions or require further assistance. Our team is here to ensure your satisfaction with our products and services.
Flexible Credit Available
Flexible Credit Available
Scayl offers a range of finance options to help you spread the cost of our range of machines over more manageable monthly payments. With access to over 100 different lenders, our team can put together the right package for you, secured against the machinery and at market leading rates.
If you're based in the UK and would like a no-obligation finance quote, please get in touch with us.>View in mobile
Contact us for a finance quote | 01748 349 112
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
The Internal hopper is a replacement part for the Phil™ 5000 and 5000 Duo.
All our spare parts are restricted items that can only be purchased from current and/or previous customers, in order to ensure we are meeting their needs. We reserve the right to prohibit any sale based upon our belief regarding the purpose of purchase and the use of our products. Sales are managed at the discretion of the Head Sales Executive and Company Director who reserves all authority to deny a sale at any given time.
